Terms of service.
Welcome to Snug as a Bug Sleep Solutions! These Terms of Service ("Terms") govern your use of our website www.snugasabugsleep.co.uk ("Site") and the services provided by [Snug as a Bug Sleep Solutions] ("we," "us," or "our"). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services or the Site.
1. Services Provided
We offer personalised infant sleep coaching services, including but not limited to sleep assessments, sleep plans, and ongoing support for parents. Our services are tailored to help families address their children’s sleep needs and challenges in a gentle, effective manner.
2. Eligibility
You must be at least 18 years old and a parent or legal guardian of the child to engage in our services. By booking our services, you confirm that you are eligible to enter into this agreement.
3. Booking and Payment
To book any sleep coaching session or package, you must complete the booking process through our website or by direct contact with us. All payments are due in full at the time of booking. We accept payments through the payment methods listed on our Site.
Pricing: All prices are in GBP and are subject to change. Any changes to prices will be communicated in advance.
Refunds: We do not offer refunds for services once they have been rendered, but we do offer rescheduling options for appointments if necessary.
4. Consultations & Coaching
Initial Consultation: A comprehensive consultation is required for us to assess your child’s sleep challenges, gather relevant information, and develop a customised sleep plan.
Ongoing Support: After the initial consultation, we offer ongoing support via email, phone calls, or video sessions, as agreed upon during the booking process.
5. Responsibility
While we aim to provide helpful, professional, and individualised support, we cannot guarantee specific results, as each child’s sleep needs and responses to sleep training methods vary. You, as the parent or guardian, are responsible for implementing the strategies provided and deciding how best to use our advice.
6. Client Responsibilities
You agree to provide honest and accurate information regarding your child’s health, sleep habits, and other relevant details to ensure the effectiveness of the coaching provided. You are also responsible for ensuring that your child’s healthcare provider is consulted if necessary before making any changes to their sleep routine.
7. Health Disclaimer
Our services are not a substitute for professional medical advice, diagnosis, or treatment. If you have concerns about your child’s health or sleep, we recommend consulting with a paediatrician or healthcare provider. We are not qualified to provide medical advice.
8. Confidentiality
We respect your privacy and confidentiality. Any personal or sensitive information you provide to us will be treated in accordance with our [Privacy Policy], which outlines how we collect, store, and use your data.
9. Intellectual Property
All content on our Site, including but not limited to text, images, logos, and branding, is the property of Snug as a Bug Sleep Solutions and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any of our intellectual property without our prior written consent.
10. Limitation of Liability
To the maximum extent permitted by law, Snug as a Bug Sleep Solutions will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services or the Site. This includes, but is not limited to, any issues related to your child’s sleep or health outcomes.
11. Termination
We reserve the right to terminate or suspend any client’s access to our services if we believe they are in breach of these Terms or if we are unable to provide services for any reason. Upon termination, any outstanding payments for services already rendered will remain due.
12. Amendments to Terms
We may update or amend these Terms from time to time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. It is your responsibility to review these Terms regularly.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms shall be resolved in the courts of England and Wales.
14. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Snug as a Bug Sleep Solutions
Email: snugasabugsleepsolutions@gmail.com
Website: www.snugasabugsleep.co.uk